Live application support is available, Monday through Friday, 9 AM to 5 PM Pacific Time at 1-(888) 255-2813 extension 2. Email support is available at Email inquiries will be responded to within 24 hours.


For technical support (including database support, custom adapters, custom reporting and custom application development), contact or 1-(888) 255-2813 extension 2.

For training, please review our self-help videos and training documentation links located on the Help tab in your BlackBelt application. If you need additional assistance, please don’t hesitate to contact us at or at 1-888-255-2813 extension 2.


If you would like to schedule an on-site refresher training, please contact us to schedule the training.