High volume manufacturer of electronic surgical devices and generators.
Lack of visibility into failure reasons and yield issues. Lack of tracking process anomalies which impact the overall manufacturing throughput.
Lack of characterization on performance issues.
No way to be proactive on line-stopping issues and problems. Ability to monitor critical KPI’s in real-time with Alerting and enterprise level visibility.
Aggregation of manufacturing and failure analysis data from multiple product lines.
Integration with other systems (Data Commander, SPC Monitor, Intelligent Clicker) to provide a full system monitoring process and product quality.
Normalization of data to structure disparate datasets into meaningful information available to cross-functional teams.
Out of the box and custom reports and visualizations with notifications and alerts.
Real-time monitoring of data collection and business-focused metrics (throughput yield, failures, SPC on measurements).
Failure Analysis providing in-depth insight into both product and process performance.
Live data transformed into positive business outcomes via manage-by-exception alerting.
As a high-volume manufacturer with a dedication to higher quality and lower customer returns, Calix needed a way to track and control the RMA process.
RMA data for each customer was tied directly to customer satisfaction and Calix profitability.
Needed to replace two existing, incompletely integrated RMA/FRACAS commercial, off the shelf software system and processes in a very tight (less than one month) timeframe.
Multiple product lines with data from across the product lifecycle, including supplier subcomponents, contract-manufactured lower-level assemblies (LLAs), and higher-level assemblies (HLAs).
Need for correlation and tracking of performance, rework and reassembly of LLAs into and with HLAs with full product genealogy.
Need to integrate Manufacturing data with enterprise systems (Flexflow-MES, Team Center – PLM, Agile PLM, Spider- QMS, BOM and Oracle – ERP/AVL ).
